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Privacy Policy

Last updated: 01/12/2025

This Privacy Policy describes how Animal Genotyping Innovations collects, uses, and protects your personal information when you visit or interact with our website hosted on the Wix.com platform.

By using our site, you agree to the collection and use of information according to this policy.

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1. Information We Collect

We may collect the following types of personal data when you use our website:

Information You Provide Voluntarily

  • Name

  • Email address

  • Phone number

  • Billing and shipping details

  • Form and contact submissions

  • Account/profile information (if user login is enabled)

Automatically Collected Data

Wix automatically collects certain data through cookies and tracking technologies, including:

  • IP address & location estimate

  • Device type and browser

  • Pages viewed, click behavior, session duration

  • Referring URL and traffic source

Transaction & Payment Information

If you make purchases through Wix Stores or a payment gateway installed on our website, we may collect:

  • Transaction amount & purchase details

  • Billing information

  • Partial payment details (payment is processed securely by third-party providers and not stored by us directly)

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2. How We Use Personal Information

We use the information collected to:

  • Provide, operate, and maintain our website

  • Respond to inquiries and customer support requests

  • Send updates, newsletters, or marketing messages (only with consent)

  • Process and fulfill orders (if applicable)

  • Improve site performance and user experience

  • Personalize content and advertising

  • Comply with legal and regulatory requirements

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3. How We Store & Protect Your Data

Our website is hosted on the Wix.com platform. Wix stores your data on secure servers behind firewalls and implements regular monitoring and compliance standards.

If you make a purchase, payment data may be processed by:

  • Wix Payments

  • PayPal

  • Stripe

  • Other payment gateways integrated into our site

These providers are responsible for protecting your data under their own security policies.

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4. Cookies & Tracking Technology

We use cookies to improve site functionality, analyze performance, and personalize your experience. Some cookies are necessary for basic operations, while others enable marketing and analytics tools.

For details, please refer to our Cookie Policy.

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5. Third-Party Services

We may use third-party tools that process personal information, such as:

  • Wix Analytics

  • Google Analytics

  • Marketing integrations (Meta Pixel, TikTok Pixel, Google Ads)

  • Email marketing services via Wix or external providers

  • Social media plugins & embedded content (YouTube, Instagram, etc.)

These third-party companies operate under their own privacy policies.

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6. Data Sharing & Disclosure

We do not sell personal information.

We may share data only when necessary to:

  • Provide services (hosting, analytics, payment processing)

  • Comply with legal obligations or court orders

  • Prevent fraud or address security concerns

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7. Your Data Protection Rights

Depending on your location, you may have rights under laws such as GDPR/CCPA, including:

  • Access to personal data

  • Correction or deletion request

  • Objection to data processing

  • Withdrawal of consent for marketing

  • Data portability request

To exercise your rights, please contact us using the details below.

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8. Data Retention

We keep personal information only for as long as necessary:

  • While your account is active

  • To fulfill legal and financial obligations

  • To maintain business records where required

You may request deletion at any time.

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9. Updates to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated revision date.

We recommend reviewing this policy periodically.

Animal Genotyping Innovations, AGI Lda.
Rua Padre Armando Quintas 7
4485-661 Vairão
Portugal

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© Copyright Animal Genotyping Innovations, AGI Lda, 2025. All rights reserved.

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